MMC works with a number of different sectors that are considered as service providers. Software Houses, IT and Telecoms Organisations, Print companies, Loss Adjustors and Cleaning Companies.
The International Organisation for Standardisation (ISO) develops standards that are put into place to ensure the quality, safety and efficiency of products, services and systems with an organisation. There are a number of standards that are relevant to all the service provider sectors that we work with.
Below you will find some specific benefits of ISO standards when implemented in the following service sectors:
ISO 9001 is an internationally recognised standard is designed to be a powerful business improvement tool for organisations of any size. This works by helping companies to:
• Increase customer satisfaction
• Build a sustainable business with more resilience
• Build and maintain effective relationships with customers and suppliers
• Continually improve operations
• Streamline processes and reduce costs
• Win more new business and compete in tenders
The ISO 14001 environmental management system is important due to increasing concerns about the environmental impact that organisations have at both a local and international level.
This system provides a framework for businesses to take manage their immediate and long term environmental impact of products, processes, goods and services.
When implemented effectively it can help organisations to:
• Minimise their environmental footprint
• Reduce the risk of pollution incidents
• Inform them of operational improvements
• Guarantee compliance with the relevant environmental legislation
• Ensure their business develops in a sustainable way
This is an international standard for health and safety and enables organisations to put in place an occupational health and safety management system. This will help them to manage their health and safety risks and, improve their health and safety performance by developing and implementing effective policies and objectives including those relating to improving staff wellbeing.
The potential benefits from maintaining the standard include:
• Reduction of workplace incidents
• Creation of a health and safety culture
• Ability to meet legal and regulatory requirements
• Enhanced reputation
• Improved staff moral
Contact us to find out how we can help with ISO 45001 in a service provider environment.
ISO 27001:2013 specifies the requirements for the assessment and treatment of information security risks tailored to the needs of the organization in order to implement and maintain, an information security management system within the context of the organization.
As with the other standards detailed above, the requirements of 27001:2013 are generic and intended to be applicable to all organisations, regardless of type, size or nature.
Achieving ISO 27001 certification demonstrates to both customers and suppliers a commitment to Information Security through an audited management system, risk assessment and controls.
When implemented effectively it can help organisations to:
• Win new business and sharpen your competitive edge.
• Avoid the financial penalties and losses associated with data breaches.
• Protect and enhance the organisations reputation.
• Comply with legal, contractual and regulatory requirements.
• Improve structure and focus.
Contact us to find out how we can help with ISO 27001:2013 in a service provider environment.
Software is the driving force behind so many businesses. Software quality is business critical to software houses and their customers
ISO 9001, ISO 14001 ISO 27001 and ISO 45001 are all relevant ISO standards for software houses.
Achieving ISO certification for software development companies elevates their level of recognition within their sector and increases customer confidence, when important purchasing decisions are being made.
ISO certification can be particularly helpful for businesses that are looking to attract new clients, bid for contracts, or when entering a new market.
Contact MMC to find out how we can help software houses with appropriate ISO certifications.
For Telecoms businesses ISO 9001, ISO 14001 ISO 27001 and ISO 45001 are all relevant ISO standards.
In particular, ISO 27001 has strong relevance to IT & Telecoms businesses, more so than any other sector.
ISO 27001 certification will help to implement systems and policies that prioritise the security of the data held, minimising the risk of data breaches and damage to organisational reputation.
Contact MMC to find out how we can help IT and Telecoms organisations with the adoption and maintenance of ISO standards.
Most of the larger contracts for these services are outsouced and often require specific accreditations of the service provider. ISO 9001,14001 and 45001 are the most relevant standards for cleaning companies.
ISO9001 helps by maintaining quality of service to ensure that customers receive the best possible service.
14001 helps to minimise the companies potential negative effects on the environment.
ISO 45001 provides a system for managing occupational health and safety.
ISO 9001,14001 and 45001 are the most relevant standards for cleaning companies. ISO9001 helps by maintaining quality of service to ensure that customers receive the best possible service. 14001 helps to minimise the companies potential negative effects on the environment. ISO 45001 provides a system for managing occupational health and safety.
Contact MMC to find out how we can help implement and maintain ISO certification.
Maintaining quality whilst working to tight deadlines is always a challenge, ISO standards help make this possible.
ISO 9001, ISO 14001 ISO 27001 and ISO 45001 are all relevant to Print companies.
The most relevant are 9001, 14001 and 27001 with many sensitive and secure printing jobs requiring ISO27001 certification at the initial stages of the tendering process.
Contact MMC to find out how we work with printing companies to achieve certification.
ISO 27001 and ISO9001 are the most relevant standards for Loss adjustors and insurance companies.
ISO 27001 is fast becoming a requirement for businesses that store and/or process their customers’ data.
This standard takes a business risk approach to any information assets which includes both Personal Data and Commercial Data.
The process approach of the ISO9001 standard is ideal for companies such as Loss Adjustors who are required to take a very structured approach in the conduct their business.
Contact MMC to find out more about how we can help implement information management and quality management systems.
Anywhere there’s a process and a need for quality assurance – we’ve helped businesses of all shapes and sizes excel.